Make The ‘Customer First’ Approach Your Stairway To Success

Make The ‘Customer First’ Approach Your Stairway To Success

The "Customer-First" strategy has become every company's business priority,...

The CX Insights

December 7, 2020

6 Min read

Top Retail Trends and Innovations That Drive Better CX

Top Retail Trends and Innovations That Drive Better CX

While COVID-19 continues to provoke changes, it's still difficult...

The CX Insights

December 3, 2020

7 Min read

Customer Experience Innovation 2021: How to be Future-Ready?

Customer Experience Innovation 2021: How to be Future-Ready?

Innovation is the bedrock for success in any industry....

The CX Insights

November 9, 2020

5 Min read

Customer Experience 2021: Trends And Tactics

Customer Experience 2021: Trends And Tactics

We are going to learn about customer experience trends...

The CX Insights

November 4, 2020

9 Min read

5 Fantastic Ways To Analyze A Customer Journey Map

5 Fantastic Ways To Analyze A Customer Journey Map

Imagine you want to go from your home to...

The CX Insights

October 8, 2020

4 Min read

11 CRM Integrations That Can Be a Game-Changer

11 CRM Integrations That Can Be a Game-Changer

Any good CRM software is always defined by how...

The CX Insights

September 22, 2020

6 Min read

3 Ways to Reduce Customer Churn Immediately

3 Ways to Reduce Customer Churn Immediately

Businesses today have a single-focused approach towards acquiring new...

Vivek Asrani

September 14, 2020

6 Min read

The Best Ways to Leverage AI Customer Service Outcomes

The Best Ways to Leverage AI Customer Service Outcomes

Picture this:  You order a pizza and do not...

Vivek Asrani

September 8, 2020

8 Min read

14 Best Chatbot Examples 2021: Most Intelligent and Innovative

14 Best Chatbot Examples 2021: Most Intelligent and Innovative

It's not uncommon to go on a website today...

The CX Insights

August 28, 2020

13 Min read

CSAT Score: Your Guide to  Customer Satisfaction Score

CSAT Score: Your Guide to Customer Satisfaction Score

In this blog, we will look at one of...

The CX Insights

August 26, 2020

10 Min read