Customer Service Definition & 50 Customer Support Terms

Customer Service Definition & 50 Customer Support Terms

The Ultimate Customer Service Glossary. Get yourself helpdesk ready...

Shubham Rajpara

December 17, 2020

14 Min read

How Not to Provide a Bad Customer service

How Not to Provide a Bad Customer service

Whether you like it or not, most customers have...

The CX Insights

December 14, 2020

7 Min read

‘Customer Value’ 101: How To Boost Your Marketing Strategy

‘Customer Value’ 101: How To Boost Your Marketing Strategy

Did you know that a staggering 76% of enterprises...

The CX Insights

December 10, 2020

8 Min read

Make The ‘Customer First’ Approach Your Stairway To Success

Make The ‘Customer First’ Approach Your Stairway To Success

The "Customer-First" strategy has become every company's business priority,...

The CX Insights

December 7, 2020

5 Min read

Top Retail Trends and Innovations That Drive Better CX

Top Retail Trends and Innovations That Drive Better CX

While COVID-19 continues to provoke changes, it's still difficult...

The CX Insights

December 3, 2020

7 Min read

Customer Experience Innovation 2021: How to be Future-Ready?

Customer Experience Innovation 2021: How to be Future-Ready?

Innovation is the bedrock for success in any industry....

The CX Insights

November 9, 2020

5 Min read

Customer Experience 2021: Trends And Tactics

Customer Experience 2021: Trends And Tactics

We are going to learn about customer experience trends...

The CX Insights

November 4, 2020

9 Min read

5 Fantastic Ways To Analyze A Customer Journey Map

5 Fantastic Ways To Analyze A Customer Journey Map

Imagine you want to go from your home to...

The CX Insights

October 8, 2020

4 Min read

What is CRM Integration? Top Integrations to Power Up Your Business

What is CRM Integration? Top Integrations to Power Up Your Business

Customer Relationship Management (CRM) is a technology used by...

Shubham Rajpara

September 22, 2020

8 Min read

3 Ways to Reduce Customer Churn Immediately

3 Ways to Reduce Customer Churn Immediately

Every business gets impacted by customer churn at some...

Vivek Asrani

September 14, 2020

5 Min read