Customer Experience 2021: Trends And Tactics

Customer Experience 2021: Trends And Tactics

We are going to learn about customer experience trends...

The CX Insights

November 4, 2020

9 Min read

5 Fantastic Ways To Analyze A Customer Journey Map

5 Fantastic Ways To Analyze A Customer Journey Map

Imagine you want to go from your home to...

The CX Insights

October 8, 2020

4 Min read

11 CRM Integrations That Can Be a Game-Changer

11 CRM Integrations That Can Be a Game-Changer

Any good CRM software is always defined by how...

The CX Insights

September 22, 2020

6 Min read

3 Ways to Reduce Customer Churn Immediately

3 Ways to Reduce Customer Churn Immediately

Businesses today have a single-focused approach towards acquiring new...

Vivek Asrani

September 14, 2020

6 Min read

The Best Ways to Leverage AI Customer Service Outcomes

The Best Ways to Leverage AI Customer Service Outcomes

Picture this:  You order a pizza and do not...

Vivek Asrani

September 8, 2020

8 Min read

9 Best Chatbot Examples: Most Intelligent and Innovative

9 Best Chatbot Examples: Most Intelligent and Innovative

It's not uncommon to go on a website today...

The CX Insights

August 28, 2020

9 Min read

CSAT Score: Your Guide to  Customer Satisfaction Score

CSAT Score: Your Guide to Customer Satisfaction Score

In this blog, we will look at one of...

The CX Insights

August 26, 2020

10 Min read

How to Fuel Your Net Promoter Score  for Business Growth

How to Fuel Your Net Promoter Score for Business Growth

NPS or Net Promoter Score is a metric used...

The CX Insights

August 10, 2020

6 Min read

Upgrade your Customer Service Quality with Automation

Upgrade your Customer Service Quality with Automation

Email marketing. Coffee-making machines. Amazon's Alexa. Google Assistant. Automation...

The CX Insights

August 6, 2020

7 Min read